The ABCs of CPQ: Configure, Price, Quote in Salesforce CRM

The ABCs of CPQ: Configure, Price, Quote in Salesforce CRM

Part 1: What is CPQ and why is it important?

Date: Apr 12, 2018
Thinking of becoming a Salesforce Consultant?

Thinking of becoming a Salesforce Consultant?

Making the professional switch to Salesforce may seem daunting, but it can be satisfying and lucrative.  It’s not just a new technology, it’s a whole new ecosystem filled with thousands of solution options. 

Date: Mar 28, 2018
What Drives Sales Productivity

What Drives Sales Productivity

Why is it that your most talented sales people do not always produce the greatest results and some of your least experienced sellers over-achieve?

Date: Mar 14, 2018
The Power of an Effective Marketing Solution and Why It Matters

The Power of an Effective Marketing Solution and Why It Matters

One of the biggest mistakes organizations can make is to think having a great eCommerce Storefront with a robust SEO is an effective digital strategy

Date: Jan 15, 2018
Building Organizational Customer-Centric Culture Beyond Customer Service to Drive Exceptional Experiences

Building Organizational Customer-Centric Culture Beyond Customer Service to Drive Exceptional Experiences

When I think about an organizational Customer-Centric thinking to deliver delightful customer experiences, I try and use an analogy.

Date: Dec 15, 2017
Driving Customer Loyalty through Multi-Channel integrated Salesforce Cloud solutions

Driving Customer Loyalty through Multi-Channel integrated Salesforce Cloud solutions

On average, it costs five to eight times more to acquire new customers than it does to keep current ones.

Date: Nov 15, 2017